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Frequently asked questions

Covid-19 update

Learn more about our Covid-19 updates, updated cancellation policy and FAQs.

What is First Table?

First Table is a restaurant discovery website offering diners 50% off the food bill when they book the 'first table' at breakfast, lunch or dinner at our partner restaurants. It’s the perfect incentive for diners to try new and exciting restaurants while saving money by dining early.

When is a new day added?

Availability for every restaurant is added just after midnight each night for the next seven days.

How do I create an account?

Diners can sign up for a free First Table account at www.firsttable.com.au using a Facebook login or email address.

I’m a solo diner – can I dine on First Table?

While we love solo dining, unfortunately, our deal does not apply to single diners.

Are there any exclusions?

Some restaurants have certain items that are unavailable for the First Table offer. These will be noted under 'special conditions' when you're making your booking and will be included on your booking confirmation.

How do restaurants benefit?

Our concept is a real win-win for diners and restaurants – we bring people together to enjoy new dining experiences and support restaurateurs by getting their night off to a good start. Our partners use their ‘first tables’ as a promotional tool to attract new customers and fill (otherwise) empty tables.

Can I use with other vouchers?

First Table vouchers cannot be combined with any other offers, discounts or promotions, including restaurant credit unless otherwise specified by the restaurant.

Can I take my food away?

Over-ordering and taking leftovers away is not permitted under the First Table deal (Fair Use Policy applies). Meals are to be ordered for dine-in purposes only. 

Is First Table available on public holidays or over Christmas and New Year?

Restaurants have full control over the days and times that the offer is available. Availability on Christmas Day, Boxing Day and New Year's Day is extremely limited.

Who runs First Table?

Behind the scenes, we’re a passionate team of food lovers. It’s our job to help make dining out more of a routine than a luxury! Read our story here

What are your policies around Covid-19?

With more information coming out every day about the coronavirus (Covid-19) outbreak, we understand it’s a concerning time for all. With this in mind, we’re currently operating with a flexible cancellation policy. If you need to cancel your reservation, contact our support team on support@firsttable.com and they will refund your booking fee as credit on your First Table account.

How does it work?

Every week, participating restaurants list their ‘first tables’ for the upcoming seven days on our website. Diners pay a $10 booking fee to secure a table at a restaurant of choice and get 50% off the food bill for two, three or four people.

Where can I find a list of participating restaurants?

Visit our homepage and filter by region to find your closest city. Once you’re there, you’ll find a range of restaurants to choose from. Hurry, the early bird gets the dinner deal!

How many can I book for?

First Table reservations are for groups of two, three or four people including children of all ages.

What time can I book for?

The restaurant lists the time that their first table is available for.

How do I get my booking confirmation?

Your booking confirmation is emailed once payment has been finalised. If you cannot find your confirmation email simply log into your First Table account, select Reservations and download your booking. Alternatively, check your email junk folder as sometimes first-time bookings can get lost.

Can I pick which table to sit at?

The restaurant will likely have a designated table for their First Table diners.

Is there a minimum spend?

You may spend as much or as little as you like – your food bill will be discounted by 50% at the end of the meal.

Can I combine First Table bookings for large groups?

A maximum of one 'first table' may be booked per group per night. Booking two tables and combining is prohibited. If you wish to make a group reservation please contact the restaurant directly.

How do First Table gift vouchers work?

Grab as a gift for your favourite foodie or stock up on credit for yourself. It’s the food gift that keeps on giving! Head to our gift voucher page to buy or redeem a gift voucher. 

Our gift vouchers are only redeemable on our website for First Table booking credit. They cannot be redeemed at our partner restaurants directly or be used as payment for your meal. 

Got a Question?

Our support team would love to help! Click to ask a question and we’ll get back to you as soon as possible.

Ask Now

I’m booked to dine at a local restaurant on First Table. Will my booking go ahead?

Our partner restaurants are doing everything they can to adapt to be Covid-19 compliant. This includes creating more distance between tables, operating with the highest hygiene standards including sanitisation, and limited capacities.

As you know, Covid-19 may limit restaurant operations so if our partners aren’t able to accommodate your booking for whatever reason we’ll offer a full refund. In such uncertain times, we hope you’ll join us in supporting the hospitality industry in any way you can.

Are food and drinks discounted?

The First Table deal is strictly 50% off food only, drinks are always full price.

What time can I book?

You’re welcome to book any available times listed on our website. The cut off time for restaurant bookings is generally one hour prior to seating time, however, this does vary from venue to venue according to their requirements.

Can I bring more than four people?

No, sorry. Our arrangement with restaurants is for reservations of two, three or four people only.

How do I cancel or amend my reservation?

Please visit yourreservations admin to cancel your booking or contact First Table toamend the number of diners for your booking. Refunds for cancellations are subject to our cancellation policy.

What happens if I’m late?

The half-price food offer is only available for the date and time you’ve booked. If you’re more than 15 minutes late, the deal is off. This condition is there to ensure we’re creating a win-win environment where both diners AND restaurants enjoy clear benefits. 

Is the booking fee deducted from my bill?

The booking fee entitles you to 50% off food when you make your reservation on our website and is not deductible from the bill.

How do I cancel or amend my reservation?

Please visit your reservations admin to cancel your booking or contact First Table to amend the number of diners for your booking. Refunds for cancellations are subject to our cancellation policy.

Do I need I.D?

Licensed premises are within their rights to deny you service if you can't produce identification (even when not drinking). To avoid disappointment, please make sure all diners have their I.D. Please note, First Table booking fees will not be refunded in this scenario.

What countries offer First Table?

At this time, First Table is operating in New Zealand, Australia, Bali, the UK, Ireland and Canada with more countries and cities in the pipeline.

Got a Question?

Our support team would love to help! Click to ask a question and we’ll get back to you as soon as possible.

Ask Now

Covid-19 update

Learn more about our Covid-19 updates, updated cancellation policy and FAQs.

What are your policies around Covid-19?

With more information coming out every day about the coronavirus (Covid-19) outbreak, we understand it’s a concerning time for all. With this in mind, we’re currently operating with a flexible cancellation policy. If you need to cancel your reservation, contact our support team on support@firsttable.com and they will refund your booking fee as credit on your First Table account.

I’m booked to dine at a local restaurant on First Table. Will my booking go ahead?

Our partner restaurants are doing everything they can to adapt to be Covid-19 compliant. This includes creating more distance between tables, operating with the highest hygiene standards including sanitisation, and limited capacities.

As you know, Covid-19 may limit restaurant operations so if our partners aren’t able to accommodate your booking for whatever reason we’ll offer a full refund. In such uncertain times, we hope you’ll join us in supporting the hospitality industry in any way you can.

What is First Table?

First Table is a restaurant discovery website offering diners 50% off the food bill when they book the 'first table' at breakfast, lunch or dinner at our partner restaurants. It’s the perfect incentive for diners to try new and exciting restaurants while saving money by dining early.

How does it work?

Every week, participating restaurants list their ‘first tables’ for the upcoming seven days on our website. Diners pay a $10 booking fee to secure a table at a restaurant of choice and get 50% off the food bill for two, three or four people.

Are food and drinks discounted?

The First Table deal is strictly 50% off food only, drinks are always full price.

When is a new day added?

Availability for every restaurant is added just after midnight each night for the next seven days.

Where can I find a list of participating restaurants?

Visit our homepage and filter by region to find your closest city. Once you’re there, you’ll find a range of restaurants to choose from. Hurry, the early bird gets the dinner deal!

What time can I book?

You’re welcome to book any available times listed on our website. The cut off time for restaurant bookings is generally one hour prior to seating time, however, this does vary from venue to venue according to their requirements.

How do I create an account?

Diners can sign up for a free First Table account at www.firsttable.com.au using a Facebook login or email address.

How many can I book for?

First Table reservations are for groups of two, three or four people including children of all ages.

Can I bring more than four people?

No, sorry. Our arrangement with restaurants is for reservations of two, three or four people only.

I’m a solo diner – can I dine on First Table?

While we love solo dining, unfortunately, our deal does not apply to single diners.

What time can I book for?

The restaurant lists the time that their first table is available for.

How do I cancel or amend my reservation?

Please visit yourreservations admin to cancel your booking or contact First Table toamend the number of diners for your booking. Refunds for cancellations are subject to our cancellation policy.

Are there any exclusions?

Some restaurants have certain items that are unavailable for the First Table offer. These will be noted under 'special conditions' when you're making your booking and will be included on your booking confirmation.

How do I get my booking confirmation?

Your booking confirmation is emailed once payment has been finalised. If you cannot find your confirmation email simply log into your First Table account, select Reservations and download your booking. Alternatively, check your email junk folder as sometimes first-time bookings can get lost.

What happens if I’m late?

The half-price food offer is only available for the date and time you’ve booked. If you’re more than 15 minutes late, the deal is off. This condition is there to ensure we’re creating a win-win environment where both diners AND restaurants enjoy clear benefits. 

How do restaurants benefit?

Our concept is a real win-win for diners and restaurants – we bring people together to enjoy new dining experiences and support restaurateurs by getting their night off to a good start. Our partners use their ‘first tables’ as a promotional tool to attract new customers and fill (otherwise) empty tables.

Can I pick which table to sit at?

The restaurant will likely have a designated table for their First Table diners.

Is the booking fee deducted from my bill?

The booking fee entitles you to 50% off food when you make your reservation on our website and is not deductible from the bill.

Can I use with other vouchers?

First Table vouchers cannot be combined with any other offers, discounts or promotions, including restaurant credit unless otherwise specified by the restaurant.

Is there a minimum spend?

You may spend as much or as little as you like – your food bill will be discounted by 50% at the end of the meal.

How do I cancel or amend my reservation?

Please visit your reservations admin to cancel your booking or contact First Table to amend the number of diners for your booking. Refunds for cancellations are subject to our cancellation policy.

Can I take my food away?

Over-ordering and taking leftovers away is not permitted under the First Table deal (Fair Use Policy applies). Meals are to be ordered for dine-in purposes only. 

Can I combine First Table bookings for large groups?

A maximum of one 'first table' may be booked per group per night. Booking two tables and combining is prohibited. If you wish to make a group reservation please contact the restaurant directly.

Do I need I.D?

Licensed premises are within their rights to deny you service if you can't produce identification (even when not drinking). To avoid disappointment, please make sure all diners have their I.D. Please note, First Table booking fees will not be refunded in this scenario.

Is First Table available on public holidays or over Christmas and New Year?

Restaurants have full control over the days and times that the offer is available. Availability on Christmas Day, Boxing Day and New Year's Day is extremely limited.

How do First Table gift vouchers work?

Grab as a gift for your favourite foodie or stock up on credit for yourself. It’s the food gift that keeps on giving! Head to our gift voucher page to buy or redeem a gift voucher. 

Our gift vouchers are only redeemable on our website for First Table booking credit. They cannot be redeemed at our partner restaurants directly or be used as payment for your meal. 

What countries offer First Table?

At this time, First Table is operating in New Zealand, Australia, Bali, the UK, Ireland and Canada with more countries and cities in the pipeline.

Who runs First Table?

Behind the scenes, we’re a passionate team of food lovers. It’s our job to help make dining out more of a routine than a luxury! Read our story here

Got a Question?

Our support team would love to help! Click to ask a question and we’ll get back to you as soon as possible.

Ask Now

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